A Framework - Management of Competencies, Skills, and Standards for Small Business

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Prepared for: The Sector Council Steering Committee
By: Robert Dénommé & Associatess
Date: September 1995

Thanks (in french only)

Executive Summary: Overview; Project Approach; Major Competencies and Skills; Recommendations
Introduction
Small Business Definition: Issues
Rationale to Develop Small Business Owner/Operator Competencies and Skills: Identify Competencies and Management Skills; Success and Failures Factors
Framework for a Small Business Owner/operator Management Standard: Various Approaches to Small Business Owner/Operator Standards; Australian Model; Canadian Approach
Competences and Management Skills for a Small Business Owner/Operator
Information Sources: Industry Canada - Management Information Network
Next Steps
Bibliography

Annex I and Annex II (in french only!)