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Small Business Owner/Operator Competency Guidelines
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G. WORKING WITH OTHERS

Some of the time, small business owner/operators work:

  • alone. For example, running the store or office.
  • independently to pursue self-determined priorities, coordinating their work with the work of others, such as employees and suppliers (as required).
  • jointly with a partner, such as a co-owner or helper, such as an assistant.
  • as a member of a team, such as a marketing team, to accomplish a task through combined effort and organized cooperation.

Small business owner/operators participate in formal group discussions with staff and suppliers to discuss methods of improving customer service, work processes or product quality and the allocation of responsibilities. This may occur daily, weekly or monthly at the discretion of each small business owner/operator. Small business owner/operators may also participate in formal group discussions, sponsored by external organizations, such as, business associations, chambers of commerce, to discuss current issues, such as industry trends, with business contacts.

 

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